Frequently Asked Questions
Everything you need to know about bringing artisanal craft into your home.
How long does shipping take for handmade furniture?
Since many of our pieces are crafted to order, please allow 2-3 weeks for production and 5-7 business days for standard delivery within the continental US.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are the materials used in Craft Club products sustainable?
Yes, we prioritize eco-friendly sourcing. Our wood is FSC-certified and our textiles are made from organic or recycled fibers whenever possible.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary depending on the destination and customs processing.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
How should I care for my artisanal wooden items?
We recommend dusting with a soft, dry cloth and avoiding harsh chemicals. For long-term care, apply a food-safe mineral oil every 3-6 months to maintain the wood's luster.